A Brief Overview

An overview of migrating your email from firstname.lastname@coldwellbanker.com to a new email system. 

IMPORTANT - Auto Reply

An important first step is setting up an automatic response email that will begin going out from the address that’s going away. Here’s a sample auto reply you are welcome to copy/paste for your use:

Thanks so much for getting in touch with me. As of March 31st, 2023, I will no longer be using this email address. My new email address is (TYPE IN YOUR EMAIL HERE). Please update your records.

STEP 1) Import in your Coldwell Banker email to Outlook

This video provides the steps for how to Import your Coldwell Banker email into Outlook so that you can save/download all your emails & contact info to migrate it over to your new email address.

STEP 2) Add WallaceTN email to Outlook

This video provides steps for how to add your new WallaceTN email to your Outlook account.

STEP 3) Add Authenticator

Now, let’s set up the Authenticator app to ensure needed security on your account. This step cannot be skipped.

STEP 4) Add WallaceTN Email (Part 2)

Here we continue the process after having added the app to your phone.

STEP 5) Export Coldwell Banker Email

Now, let’s find out how to export your Coldwell Banker email to import into your new email.

STEP 5) Export Coldwell Banker Email

Now, let’s find out how to export your Coldwell Banker email to import into your new email.

STEP 6) Import Part 1

Next, we’ll import the PST file that we exported above back into your new email address.

STEP 7) Import Part 2

Now that the import process is finished, we just want to make sure you understand how to determine that all emails have been imported into your new email.

STEP 8) Final Notes

If you’ve made it this far, most likely all your steps are done. But this video provides an overview of what we did, as well as some important things to consider going forward to make the most of your email experience.